Not much ‘service’ in customer service

Sherri Gardner HowellFarragut, Feature

I have spent the past two mornings tilting at windmills.
It seems I must throw on my best Don Quixote mantle fairly regularly these days. Fighting with “customer service” representatives is …

Soccer fan on any continent

Sherri Gardner HowellFarragut, Feature

My best friend and I are planning a trip to Spain together. We travel together fairly well, in spite of being very different in what fuels our passions. We’ve had …

Finding comfort in the kitchen

Sherri Gardner HowellFarragut, Feature

I don’t know for an absolute fact that Southerners invented the term “comfort foods,” but I wouldn’t hesitate to bet on it. Even the list of common comfort foods on …

Williams is new Farragut mayor

Sherri Gardner HowellFarragut, Feature

Note: This story has been updated in response to a reader’s clarification.
When the Farragut Board of Mayor and Aldermen convenes on Thursday evening, one of the first orders of business …

A tourist in LA LA Land

Sherri Gardner HowellFarragut, Feature

It wasn’t on the bucket list, but I have now seen Los Angeles.
I don’t really have a bucket list. When I tried to make one, everyone said I didn’t really …

Mechanical wonders … or not

Sherri Gardner HowellFarragut, Feature

First of all, I need to say that I am NOT a mechanical idiot.
I need to say this because this story is not going to be very flattering, so my …

‘Old’ friends connect the dots

Sherri Gardner HowellFarragut, Feature

My Facebook time has been sparse lately, more because of circumstances than any kind of protest. I was unhappy and concerned with the Facebook data breach, and it did make …