In today’s competitive landscape, some people, organizations, and companies stand out by serving the community or customer by going ‘Above and Beyond’ expectations.

On April 29 at 1:30 p.m., a powerful gathering will take place at the Urban League, 1514 E 5th Ave, Knoxville, TN 37917, bringing together a diverse group of professionals committed to serving Knox County with dedication and purpose. This program is the result of extensive collaboration among individuals who have spent decades working in their respective fields—proving that passion for community service can outlast burnout and continue to inspire meaningful change.

The event was initiated by Dr. Javiette Samuel, Associate Vice Chancellor of Outreach and Engagement, whose two-decade professional partnership with the organizer has helped shape this impactful program. At its core, the meeting emphasizes a simple but often elusive goal: working together more effectively.

A central theme of the program is collaboration. Too often, organizations and individuals operate in isolation—“Lone Rangers with no Tontos”—despite collectively holding more than 80 years of experience. This event seeks to break down those silos and encourage unified efforts to better serve the community.

Another key focus will be evaluating the current state of services. Are the right services being delivered? Are they reaching those who need them most? The honest answer, organizers note, is that there is room for improvement. By addressing these gaps, participants hope to move closer to a more responsive and effective system of care.

The program also highlights the vital role of clergy, encouraging faith leaders to extend their influence beyond Sunday mornings. Drawing inspiration from figures such as Martin Luther King Jr., the Berrigan Brothers, Jim Sessions, and Fannie Lou Hamer—who famously urged to “see something, do something”—the discussion will challenge leaders to take active roles in community issues.

Attendees will also hear from voices across law enforcement, mental health, and disability services. A Community Liaison Officer will provide insight from the front lines, while representatives from local organizations—including city-supported mental health initiatives, the Shora Foundation, and the Mental Health Association—will offer perspectives on current services and future needs. Together, these voices reflect a broad spectrum of care already in place, while acknowledging the work that remains.

The meeting will feature four presenting teams composed of respected community leaders:

  • Team 1: George Doebler (Pastoral Counselor), Shelly Clemons (Knoxville Police Department), and Anna Dirl (Community Health)
  • Team 2: Hannah Mackay (Boys and Girls Club), Jeremy Kourvelas (SMART), and Bernie Rosenblatt (Community Representative)
  • Team 3: Sam Brown (Pastor and NAACP President), Donna Freid (First Horizon Bank), and Gwen McKenzie (Former Deputy Mayor)
  • Team 4: Denzel Grant (City Council), Umoja Abdul Ahad (Community Advocate), and Jared Croom (Executive Director, PARC)

Each group will share insights and practical perspectives, contributing to a broader dialogue fueled by the experience and passion of those in attendance.

The program will open with a welcome from Laurie Shanderson, CEO and President of the Urban League, followed by an introduction from Bob Kronick. After team presentations, the session will conclude with closing remarks and a discussion of next steps—ensuring that the conversation leads to action.

This event is more than a meeting; it is a call to collaboration, accountability, and community-driven progress. By bringing together leaders who “get it,” the Urban League is fostering not just dialogue, but the possibility of lasting impact for Knox County.

This column aims to highlight inspiring stories about organizations and businesses, or the individuals within them, who go ‘Above and Beyond’, showcasing their commitment to excellence, community service, or customer satisfaction. Contact news@knoxtntoday.com with your stories.

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