City offices are closed on Friday, April 10, for the Good Friday holiday.
This closure includes the 311 Center, which operates the 311 and 211 phone numbers. Use KnoxvilleTN.gov/311 to submit an online request, email 311office@knoxvilletn.gov or go to 211.org.
For information on COVID-19 or Census 2020, and to access a list of social services available, use the chatbot at KnoxvilleTN.gov/chat.
Waste Connections will run its normal residential garbage and recycling routes on April 10; Thanksgiving and Christmas are the only days when residential curbside trash and recycling are not picked up as scheduled. Crews will also collect downtown trash and recyclables on a regular schedule on Good Friday and Easter Sunday.
The city’s five recycling drop-off centers will be open on Good Friday, but the Goodwill attendant will only be available to receive donations of household goods until 1 p.m.
The city’s Solid Waste Facility, 1033 Elm St., will be closed Friday and Saturday, April 10-11. Starting Thursday, April 9, the Household Hazardous Waste drop-off side of the Transfer Station will be closed until further notice.
For the latest updates on the city’s response to COVID-19, including the text of Mayor Kincannon’s Executive Orders and pandemic-related closures, visit KnoxvilleTN.gov/COVID19.
Paige Travis is a public information specialist for the city of Knoxville.